![]() Please note that these troubleshooting steps only apply to detection issues after updating from one version of iCUE 4 to another. from version 4.12.XXX to version 4.13.XXX), we have some steps to help you troubleshoot. ![]() Im here to know if its just my icue software being dumb or if its a software bug entirely and nothing with my pc or icue.(yes i tried uninstalling and reinstalling the entire thing. Follow If you run into a device detection issue when updating from one version of iCUE to another (e.g. when i pressed the mic mute/unmute button on the icue software it said mic feedback on/off instead of microphone muted. then when i plug it in i hear "microphone muted" from the voice control on the software when the microphone icon was not muted. i tried unplugging and plugging it back in as any idiot would think to do. In order to get your Corsair Wireless headset to connect to ICUE again after updating to ICUE 3.19.120, you’ll need to uninstall and reinstall your headset drivers and/or your dongle drivers. then i open the icue software to see whats going on and if it accidentally muted my mic from there. ![]() If your connected Corsair devices are not detected upon booting up. i though it was discord being discord and fucking with your input and output settings but they both were on the headset. How to: Fix device detection issues after an iCUE update. soon after installing the icue update i realize on discord my mic isn't working. later in the evening i realized that there was an update for the icue software so i downloaded it. Yesterday morning my microphone for my void elite surround headset from corsair (obviously) was working fine for discord and zoom.
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